Effective: December 2019

This Privacy Policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you create an account.

We are committed to maintaining the trust and confidence of our visitors to our website. This Privacy Policy explains the types of personal data that we may collect from you, how we use it, the limited conditions under which we may disclose it to others, how we keep it secure, and your rights regarding your personal data.

If you do not agree with any of the provisions of this Privacy Policy, you should not use the Services of our website.


Iconxons Limited (collectively referred to as "we", "us" or "our" in this Privacy Policy) of registered office 5 Jardine House, Harrovian Business Village, Bessborough Road, Harrow, Middlesex, HA1 3EX, United Kingdom, is the data controller of this Website.

If you have any questions about this Privacy Policy, please contact the data controller through the Contact Us facility on the website.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( ). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.


This Privacy Policy applies to all our services, including the website and the apps (together, the "Services"). When using our Services, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. We are not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before sharing any personal data.


You choose to give us certain information when using our services. This includes:

  • When you create an account, you provide us with your sign in credentials such as email address and password, as well as your forename(s), last name, postal address, gender and date of birth.
  • When you complete your profile, you share with us additional information, such as details on your personality, marital status, children you have, your height, caste, qualifications, languages spoken, details regarding your education and employment, residency status, personal description, physical characteristics, lifestyle, interests and other details about you, as well as any photos that you choose to upload. We also collect other profile information such as your preferred partner preferences, because they are the basis of our matching service and are part of your profile. To add pictures, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered sensitive in certain jurisdictions, for example your racial or ethnic origins and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
  • It's your choice whether to include your telephone numbers on your profile and to make that information public. Please do not add personal data to your profile that you would not want to be publicly viewable.
  • When you subscribe to a paid service directly from us (rather than through a platform such as iOS or Android), you provide our payment service provider with information, such as your debit or credit card number or other financial information. We do not store debit or credit card details.
  • When you choose to participate in our events, we collect the information that you use to register or enter.
  • If you contact us, we collect the information you give us during the interaction.
  • If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
  • We also process your messages when you use our website's messaging system to exchange messages with other users as well as the content you publish, as part of the operation of our Services.

We also collect information about your activity on our Services, such as the date and time you signed in and how you interact with other users, the time and date of your exchange of message and the number of messages you send and receive.


Currently we operate an implied consent policy which means that we assume by using our website, you agree that we can place cookies on your device. If you are not happy then you should discontinue using this website or delete the cookies.

4.1 What is a cookie?

Cookies are what websites use to improve and personalise your visits to that site in the future. They're used by websites, apps and mobile sites to 'remember' you - either just for one visit or for repeat visits.

Cookies do lots of different jobs, such as allowing you to navigate between pages easily, storing your preferences, and generally improving your experience of a website and to make the interaction between you and the website faster and easier.

A cookie is a simple text file that's stored on your computer device by a website's server. Only that server will be able to see what's on that cookie.

Each cookie will contain anonymous information like your unique identifier number and the site you're visiting, along with some other digits and numbers. This information allows the website to remember things like your preferences, or what's in your shopping basket. So each cookie is unique to your browser.

Cookies last for different lengths of time depending on the job they do. There are session cookies and persistent cookies:

  • Session cookies only last for your online session and disappear from your device when you close your browser
  • Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie
4.2 Our Cookies

We use two types of cookies on our website:

Session cookies: Helps our website remember what you chose on the previous page, avoiding the need to re-enter information. Without this cookie, every page you visited would treat you as a completely new visitor. The cookie is deleted when you close your web browser.

Persistent cookies: If you tick the 'Remember me' box when you sign onto our webite a persistent cookie will be used, so that the website remembers you the next time you use it. Persistent cookies help us identify you as a unique visitor.

You may wish to visit which contains comprehensive information on how to restrict and delete cookies on a wide variety of browsers as well as more general information about cookies.


The main reason we use your information is to deliver and improve our Services. Additionally, we use your information to help keep you safe.

We will use your personal data in the following circumstances:

  • Create and manage your account;
  • To administer your account and provide our Services to you;
  • Provide you with customer support and respond to your requests;
  • Complete your transactions;
  • Communicate with you about our services;
  • Analyse your profile and that of other users to recommend meaningful connections;
  • Show users' profiles to one another;
  • To ensure a consistent experience across your devices;
  • Communicate with you by email about products or Services that we think may be of interest to you;
  • Develop new features and services (for example, we may decide to build a new feature further to requests received from users);
  • To prevent, detect and fight fraud or other illegal activities;
  • Comply with legal requirements;
  • Assist law enforcement;
  • Enforce or exercise our rights, for example our Terms and Conditions

To process your information as described above, we rely on the following legal bases:

  • Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.
  • Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, where it is necessary for us to understand our users, promote our services and operate our website efficiently for the provision of our services, and, we process information for administrative, fraud detection and other legal purposes. It is also in our legitimate interest to analyse what content has been viewed on our website and apps, so that we can understand how they are used.
  • Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us through the Contact Us facility on the website.
  • Compliance with law: In some cases, we may have a legal obligation to use or keep your personal data.

If we use personal information for a purpose which by law requires your consent, we will always ask for your explicit agreement and record your consent.


  • With other users: You share information with other users when you voluntarily disclose information on the Service including your public profile. Paid members can also view telephone numbers if you opted to share these on your profile. Please be careful with your information and make sure that the content you share is that which you are comfortable being viewed publically since neither you nor we can control what others do with your information once you share it.
  • Service providers: We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, inform marketing strategy and payment processing.
  • Business transfers: We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
  • When required by law: We may disclose your information if reasonably necessary: (a) to comply with a legal process, such as a court order or search warrant, government / law enforcement investigation or other legal requirements; (b) to assist in the prevention or detection of crime (subject in each case to applicable law); or (c) to protect the safety of any person.
  • To enforce legal rights: We may also share information: (a) if disclosure would mitigate our liability in an actual or threatened lawsuit; (b) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (c) to enforce our agreements with you; and (d) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.


Information that you submit via the Website is sent to and stored on secure servers located within the European Economic Area (EEA). We may need to transfer the personal data you provide to us to other countries which may be outside the EEA.

The data protection laws in such countries may not be as comprehensive and provide the same level of protection for your personal data as those within the EEA. In these circumstances, we will take appropriate steps to ensure that your personal data is handled as described in this Privacy Policy. These steps will include appropriate contractual mechanisms.


We want you to be in control of your information, so we have provided you with the following tools:

  • Tools and account settings that help you to access, rectify or delete information that you provided to us and that's associated with your account directly within the service. If you have any question on those tools and settings, please contact us for help through the Contact Us facility on the website.
  • You can delete your account by using the corresponding functionality directly on the service or contact us for help through the Contact Us facility on the website. Your profile will be automatically removed from our website if you delete your account.

We want you to be aware of your privacy rights. Here are a few key points to remember:

  • Reviewing your information: Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request through the Contact Us facility on the website.
  • Right to Opt-Out of Marketing: You always have the right to opt-out of any marketing emails or other correspondence we may send to you.
  • Updating your information: If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us through the Contact Us facility on the website.
  • Right to Revoke Consent: You always have the right to revoke any consent you have given for us to use your data. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Data Protection Officer to provide their written consent before the information is released.


We are committed to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.

We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional disclosure.


We retain personal information regarding you or your use of the Services for as long as your Account is active. We may retain personal information for as long as necessary after you have closed your account to comply with any legal, accounting or reporting requirements, resolve disputes and enforce our Terms and Conditions.

In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.


Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please notify us immediately through the Contact Us facility on the website.


We may amend this Privacy Policy at any time and where we make material changes to it we will provide notice on our website (please check whenever you visit the website). When we make changes, we'll update the "Effective Date" at the top of the Privacy Policy and post it on our website. We will assume you agree to the new version of the Privacy Policy if you use our website or app after its effective date.


If you have questions about this Privacy Policy, please contact us through the Contact Us facility on the website.

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